How can an AI receptionist help a real estate business?
An AI receptionist can answer 24/7, ask consistent intake questions, qualify service area and urgency, book eligible appointments, take messages and transfer callers using rules set by the business.
- Buyer and seller enquiries
- Property showing requests
- Listing and valuation questions
- After-hours lead capture
What information can it collect?
It collects only the details needed for the approved call flow and next step.
It can collect contact details, property interests, preferred areas, timing and whether the caller is looking to buy, sell or book a showing, then organize the lead for follow-up.
Can it handle after-hours and seasonal spikes?
Yes. Union Bay can answer full-time, after hours, or only when staff are busy or do not answer.
Routing can use schedules and provider-supported forwarding. The business decides which calls can be booked automatically, which become messages and which should transfer to an on-call person.
When should a person take over?
A person should take over when safety, sensitive judgment, an exception or information outside the approved knowledge base is involved.
Offer strategy, representation agreements, legal questions and property-specific advice should remain with the licensed real estate professional.
What appears in the dashboard?
Authorized clients can review calls, leads, summaries, transcripts and appointments in the private Union Bay dashboard. Public examples use sample data; real customer records are not public marketing content.
Can Sarah qualify buyers and sellers?
Yes. Sarah can ask approved questions about intent, location, property type and timing, then book a consultation or route the lead to the right agent.